Last update: Wed, 25 Jun 2025

Managing billing and payments is a crucial part of running a smooth Out-of-Home (OOH) advertising campaign. Below are explanations and common questions clients often ask about billing issues:

1. How is the billing process handled?

Once the campaign contract is finalized, invoices are issued based on the agreed payment schedule. Invoices are usually sent via email and include detailed information about the services used, prices, and payment deadlines.

2. What payment methods are accepted?

We accept payments from all banks, both domestic and international. Full payment details will be provided on the invoice.

3. What should I do if my payment is delayed?

If you encounter difficulties making a payment on time, please contact our finance team immediately to discuss possible solutions. Unnotified delays may affect the continuity of your campaign.

4. Are there additional fees or late payment penalties?

Late payment penalties may apply according to the terms outlined in the contract. We recommend adhering to the payment schedule to avoid extra charges.

5. How can I obtain an official invoice or payment receipt?

After payment confirmation, we will send an official invoice and payment receipt via email for your records and tax purposes.

6. What if there is an error in the invoice?

If you notice any discrepancies in your invoice, please report it to our billing team immediately so we can verify and correct it promptly.

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