Last update: Thu, 26 Jun 2025

Sometimes, certain situations can affect your ability to make payments on time, and you may need to request a payment extension for your OOH campaign. Here are the steps you should follow if you need to request an extension:

1. Assess Your Need

Before requesting a payment extension, make sure you have assessed your need. Determine how much extra time you require and ensure that you have a clear reason for the extension.

2. Contact Our Finance Team

Once you have assessed your need, the next step is to contact our finance team. You can reach us via email, phone, or the contact form available on our website. Provide clear details regarding the reason for your payment extension request and the amount due.

3. Explain the Reason for the Request

In your communication, be sure to give an honest and clear explanation of why you need the extension. Common reasons may include:

• Delayed payments from clients: If you are still waiting for payment from clients or third parties.
• Cash flow issues: If there are cash flow issues preventing timely payment.
• Budget changes: If there are changes in the campaign budget that require additional time.

4. Specify the Required Timeframe

Make sure to provide a reasonable timeframe. We will try to offer the necessary flexibility, while also considering the interests of both parties.

5. Wait for Our Confirmation

Once the request is submitted, our finance team will review your request and confirm whether the payment extension can be approved. If approved, we will send you further details regarding the updated invoice or new payment terms.

6. Make Payment After the Extension

Once the extension is approved, be sure to make the payment according to the new schedule. The extension should come with a commitment to settle the payment as per the agreed terms.

Up
Down